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Outbreaks of recreational water illness readily fall into two categories: chlorine sensitive and chlorine resistant. Designing adequate management systems to prevent these illnesses requires understanding how each type occurs. The prevalence of these easily controlled RWIs and the reports of widespread closures during an inspection indicate a widespread systemic failure in management at many facilities. This presentation will focus on numerous practical considerations that can be implemented to reduce both the chlorine-sensitive and chlorine-resistant RWI outbreaks. This session was presented at the 2020 World Aquatic Health Conference by Dr. Roy Vore. Learning Objectives: • Identify the most common operating parameters leading to facility closure • Identify instances where each type of mismanaged parameter has resulted in RWI outbreaks • Describe how improved management practices can prevent RWI outbreaks Presenter Bio: Dr. Vore is a Senior Consultant with Vore and Associates, LLC., located in Suwanee, GA. Previously, Dr. Vore was the technology manager at BioLab, Inc. His work focused on the control of microbial growth in recreational water and household surfaces. Roy is a Certified Pool & Spa Operator, a member of the NSPF's Education Committee, an active contributor to APSP's Recreational Water Quality Committee, was a major contributor to the Disinfection Water Quality module of the Model Aquatic Health Code (the "MAHC"), and the lead author of NSPF's Recreational Water Illness handbook. Dr. Vore holds a Ph.D. in bacterial physiology, masters and bachelor’s in microbiology. Dr. Vore has over 90 scholarly papers and presentations on the selection and use of industrial biocides, biocide testing methodology, the microbiological of swimming pools and spas, and the governmental regulation of biocides.